Recently Updated Pages
How to Cancel
If you would like to cancel you can do so by following these instructions. Step 1: On your logge...
Changing Credit Card
If you would like to change your credit card on file you can do so by following these instructi...
Live Demos Link
To view a sample of some of the Live Demos SmartEngage has to offer please visit: https://demo.s...
Setting Up DMARC
Setting up DMARC (Domain-based Message Authentication, Reporting, and Conformance) can help impro...
SMS Credit Costs per Country
here's a description for a table that outlines the cost for SMS (Short Message Service) with th...
SMS Free Credits Included With Your Subscription
Short Message Service (SMS) is available on the following plans: Basic Pro High Volume ...
Facebook Messenger Keyword Trigger Sequence
Please watch this video demonstrating how to use Facebook Messenger Keyword Triggers.
Creating Sequences
Creating automation sequences is a powerful way to run your business on autopilot Visit your A...
Opt-In Forms For Facebook Messenger
It is advisable to first watch the videos for Email Opt-In Forms due to the overlap in how these ...
Importing Facebook Messenger Users from another platform
Step 1: Setup your SmartEngage avatar and ensure your Facebook page is connected (Automatic proce...
Day 1, Part B: Creating Your Brand Avatar
Step 1: Enter the Brand (business) name as well as the main URL for the website. The sub domain i...
SmartEngage Email Whitelist Instructions
Your providers do the best they can to keep spam out, but sometimes the systems they use mistak...
Do You Have an Affiliate Program?
Yes. It is coming soon.
How do I change my time zone?
SmartEngage uses Time zones at the Avatar level. This way you can adjust this setting based on th...
Missing Images in an Email Client
Enable missing images to display in various email clients Sometimes images don't display for var...
Creating / Managing Tags
There are many areas of the site where you can add new tags, but here is the main way to manage...
How to Disable Notifications From Facebook Page?
1. In the very top right of your Facebook, click the little dropdown arrow, then click on the na...
How Do I Add Team Members to Manage My Account?
Adding team members is a great way to have an assistant or someone you trust help manage your Bra...
Do you have any Pre-made Chatbot Templates?
Certainly! Here's a description for your question: Yes, we offer a selection of pre-made chatbot...
Adding an Admin to Your Facebook Fan Page
Step 1: Go to your Facebook fan page A list of all the pages you manage can be found at this lin...