Recently Updated Pages
Why isn't Customer Chat Lead Magnet visible on website?
There might be several reasons to why you don't see your widget: 1. Incorrect visibility setting...
What are Unsent messages?
You may have noticed that when viewing your report page for sent engagements that there is a sub-...
How to Unarchive a tag
Should you decide you want to place a previously archived tag back into active status simply foll...
Why Web Push Notification Delivery Rate Might Be Lower Than Expected
It is perfectly normal and expected that you will have less than 100% sent for your web push noti...
Why is my Facebook Messenger Chatbot not working?
Facebook Messenger platform can unexpectedly drop page permissions on admin password change or du...
How Do I Add Team Members to Manage My Account?
Adding team members is a great way to have an assistant or someone you trust help manage your B...
Where is SmartEngage Hosted?
Amazon Web Services (AWS) is a highly reputable and widely used cloud computing platform that p...
What is a Brand Avatar?
Your Brand Avatar is Your Business! A person can also be a brand. The important thing here is tha...
What browsers do Push Notifications support?
SmartEngage integrates with major browsers which allow this type of technology to be used. Smart...
How Are Your Inbox Rates So Great!?
Thanks for noticing :) We know that email marketing isn't easy and that's why we sought the ex...
How to Upgrade or Downgrade
If you would like to upgrade or downgrade your account you can do so by following these instruc...
How to Integrate Thrive Leads with SmartEngage
In order to automatically push all your Thrive Lead Opt-ins into SmartEngage we will need to use ...
How to Integrate with Proof
Proof Integration Instructions 1. Create a new campaign inside of Proof On the ...
Using The API
SmartEngage has a full featured and robust API. You can locate your API Key here: https://smar...
Adding SMS Phone Number to Avatar
1. From your main dashboard page click on your master account in the top right and then click on ...
How to Add SPF and DKIM Records to Bluehost
Adding your TXT based SPF Record From within your BlueHost Account, navigate to your Domain ...
How to Add SPF and DKIM Records to Amazon Route 53
Adding SPF (Sender Policy Framework) and DKIM (Domain Keys Identified Mail) records to your Route...
How to Add SPF and DKIM Records to HostGator
Adding your TXT based SPF Record Before continuing, remember that the ability to make these chan...
How to Merge Multiple SPF Records
Merging SPF records If you use several services to send emails, then you may need to modify an...
How to Add SPF and DKIM Records to Dreamhost
Adding your TXT based SPF Record From within your Dreamhost account, navigate to yo...