SmartEngage Blog - Email, Facebook, & Push Notification Marketing
Blog Home » Commentary » AI is the future of customer interaction – but it probably won’t be Microsoft’s Zo

AI is the future of customer interaction – but it probably won’t be Microsoft’s Zo

Artificial intelligence is real. It is here and it is coming for many people’s basis jobs that are considered to be “no skill labor.” These kinds of jobs will soon be able to be done by a robot or something that is not human. It is hard to imagine but in 2018 alone, the amount of reports that have come out about AI are insane. Massive companies are releasing their own initiatives about it and it is growing.

Key Takeaways:

  • Artificial intelligence has continued to grow at an exponential rate and it is not stopping.
  • Many large companies, such as Amazon and Google, are investing in new AI techniques.
  • Technology geniuses like Elon Musk are warning people on the negatives of artificial intelligence.

“The vast majority of interactive AIs (chatbots, conversational interfaces etcetera) operate on the principle of conversation trees ? making them functional but uninspiring to interact with.”

Read more: https://www.econsultancy.com/blog/70270-ai-is-the-future-of-customer-interaction-but-it-probably-won-t-be-microsoft-s-zo/

Engage Below

Posts