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Creating / Managing Tags
There are many areas of the site where you can add new tags, but here is the main way to manage your existing tags. Step 1: Click on your Brand Avatar in the top left and then click on Manage / Integrate Step 2: On the left navigation menu click on "T...
Missing Images in an Email Client
Enable missing images to display in various email clients Sometimes images don't display for various reasons. If your contacts are telling you that they received you email but content isn't displaying properly, you can start by having them check on their emai...
How do I change my time zone?
SmartEngage uses Time zones at the Avatar level. This way you can adjust this setting based on the specific needs of the individual business/persona. Step 1: Click on your Brand Avatar in the top left and then click on Manage / Integrate Step 2: Scroll dow...
Why do I need my own domain to send email?
Have You Ever Asked Yourself"Why do I need my own domain to send email? Can't I just use my @gmail address?" All marketing emails should be sent from a domain you own, not from a personal account at a provider domain, like @gmail, @hotmail, @yahoo, etc. or in...
Do You Have an Affiliate Program?
Yes. It is coming soon.
SmartEngage Email Whitelist Instructions
Your providers do the best they can to keep spam out, but sometimes the systems they use mistakenly catch good mail along with it. So- We ask that you add us to your trusted list of senders, contacts or address book. All also known as "Whitelisting." If yo...